Support Center
Raise disputes, refund requests, or get help from our team.
SUPPORT
How our support process works
Once you submit a support request, our team carefully reviews the information provided and categorizes the issue based on priority and type. You can expect an initial response within 24–48 hours. Including auction ID, bid amount, transaction reference, or relevant context helps us resolve issues faster. Additional details may be requested if needed.
• Ticket reviewed by support team
• Status updates via notifications
• Resolution or follow-up request
Submit a Request
Our support team usually responds within 24–48 hours.
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